October 3, 2022
In an interview with Analytics Insight, Dr. Prateek Kapadia, CTO, Flytxt, explains how the AI for CX solution can deliver accurate and actionable customer intelligence to any CRM and Martech system to maximize CLTV and assure product profitability. Dr. Prateek also shares his perspectives on the adoption of AI/ML applications across industries, key challenges around data privacy and trust in AI as well as Flytxt’s lifecycle approach to developing AI-as-a-product.
September 21, 2022
Flytxt announced that its CLTV AI for CX solution is now available on SAP Store and is part of SAP’s industry cloud portfolio for the telecommunication industry. Flytxt CLTV AI leverages integration capabilities of SAP Business Technology Platform (SAP BTP) and integrates with SAP Customer Data Platform to deliver additional intelligence for maximizing customer and product lifetime value.
September 13, 2022
Flytxt announced that its CLTV AI for CX solution is now available on SAP Store and is part of SAP’s industry cloud portfolio for the telecommunication industry. Flytxt CLTV AI leverages integration capabilities of SAP Business Technology Platform (SAP BTP) and integrates with SAP Customer Data Platform to deliver actionable customer and product intelligence to improve customer experience workflows and decisions, resulting in better business outcomes.
July 12, 2022
In this blog article, Dr. Vinod Vasudevan, CEO of Flytxt, discusses why Customer Lifetime Value (CLTV) is a key business metric for subscription businesses. He highlights how CLTV is all about understanding customer behavior dynamics, and how AI can help analyze usage and purchase patterns beyond human-scale to derive insights that guide enhanced CX decisions and actions.