AI that is designed to automatically rate and optimize performance of live campaigns and offers on any CX automation system for any desired business objective
AI that provides explanations for suggested recommendations and Next Best Actions in simple visual format for users to understand and trust AI.
Patented a privacy- preserving analytics that uses federated learning and advanced customer id encryption techniques to allow enterprises to derive and share insights on common customers between them without actually moving any raw data
Deliver behavioral insights and recommendations for customer care agents to reduce turnaround time and improve customer experience
Increase sales conversions by extending personalized offers to customers on digital and conversational channels
Maximize retention and winback opportunities by augmenting predictive insights into marketing workflows
Continuously evaluate market performance of products and suggest new products designs to optimize coverage, revenue, margin and competitiveness