Videos and Podcasts

Explore the collection of interactive content from domain experts and industry leaders

ai.m high

  • Podcast series that discusses new, cutting-edge AI applications and technologies in the CX domain.
  • Stay tuned for new episodes that bring you exclusive insights from CX industry leaders, influencers and practitioners.

Leveraging AI to reduce data dormancy among Telco subscribers

  • A case study on how Flytxt's Retention Accelerator helped a leading Telco in Central Africa, with over 8 million subscribers, overcome the challenge of declining data usage among its prepaid base.
  • The AI-powered SaaS solution delivered remarkable results for the Telco in just 4 months.

Generative AI: Speeding Up Innovation and Productivity

  • Presenting Flytxt's GenAI for Customer Lifetime Value maximisation
  • First-of-its-kind GenAI enables CX teams to produce high-performing product and program designs to meet business goals faster.

Webinar: AI-powered CX Value Assurance for 5G and Beyond

  • Steve Keil, Product Evangelist at Flytxt, and David Rolfe, Head of Product Marketing at Volt, discuss why AI is now inevitable for Telco to create, measure and optimise business value in the 5G era.

Movers & Shakers 2023: Flytxt wins Frost & Sullivan Award for the second time!

  • Hemangi Patel- Senior Industry Analyst, Frost & Sullivan, and Steve Keil- Product Evangelist, Flytxt discuss market trends and use cases related to the application of AI in the domain of Telecom CX

AI for Marketing: Optimising Retention and Win-Back Programs

  • Presenting Flytxt's Retention Accelerator
  • AI-powered SaaS that can empower marketers with actionable intelligence to optimise retention and win-back programs

AI for Care: Improving CX and Driving Self-Care Adoption

  • Presenting Flytxt's Proactive Service Accelerator
  • AI-powered cloud solution that can enable smarter self-care

Flytxt CLICX for SAP CX Telecom

  • Presenting Flytxt CLICX
  • Unique SaaS solution to effortlessly invoke new use cases and experiences on your SAP CX applications

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