Casestudy
A premier insurance company leverages Flytxt AI to improve cross-sell rate by 12%
- 2X higher inquiries generated with AI-recommended offers.
- 12% improvement in cross-sell conversions.
- 18% of the conversions from previously overlooked segments.
Casestudy
Applying AI to reduce customer effort and deflect calls from call centers
- Customer's intent was predicted accurately for 60% of inbound calls.
- Observed a 25% reduction in average handle time (AHT).
Casestudy
A Leading Telco Leverages Flytxt’s Retention Accelerator SaaS To Revive Data Usage of Dormant Customers
- AI solution delivered 83% accuracy with 74% precision
- Results included a 9.2% increase in monthly data usage, a 3.8% increase in monthly data revenue, and a 2.7% increase in monthly ARPU.
Casestudy
A major African Telco leverages Flytxt’s AI to increase offer uptake on inbound digital touchpoints
- 61% increase in offer uptake
- 56% increase in BTL revenue
- 25% increase in repeat purchase
