Privacy policy

This Privacy Policy is issued by Flytxt, a global company providing artificial intelligence-driven marketing automation products and services.

Flytxt (the “Company”) is committed to protect and maintain the privacy of your personal information and sensitive personal data. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and protect the personal data that we process and control pertaining to data subjects.

1 Information we collect

We may collect personal identification information like name, email address, mailing address, phone number, etc. when you register with us, download a document, subscribe to the newsletter, respond to a survey or fill up a form on Flytxt’s website. However, we will collect such information only if you submit it voluntarily.

1.1 Children’s privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we shall take steps to remove that information from our servers.

2 How we use and share information

Personal Information: Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or share your Personal Information with third parties without your consent.

We use the collected information to provide & improve our services, to enhance your experience, to send periodic informative communication, to understand your needs, and to respond to your requests in a better way. We may also share collected information with third parties associated with Flytxt to promote Flytxt and its services/solutions only.

We may share your Personal Information with outside parties if it is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Please note that your information will not be processed for any marketing or communication purpose unless exclusively accepted by you. The Privacy policy is made available on the website and does not require exclusive acceptance from your end. If you subscribe or provide the details on our website, the privacy policy is considered as applicable by default.

If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

3 Data Retention

We retain Personal Data collected from you if we have an existing legally binding agreement/consent from you to avail/provide services from/to you.

When we have no legally binding agreement/consent from you, we will either delete or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible. Provided However, in the event it is legally required we retain the Personal Data so long as it is necessary for the purpose for which it was collected.

Further, to protect your privacy and security, we also take reasonable steps to verify your identity before updating or removing your Personal Data. The Personal Data you provide to us may be archived or stored periodically by us according to backup processes conducted in the ordinary course of business for disaster recovery purposes.

The retention of your Personal Data shall be governed by the Data Retention Policy of the organization.

4 Cookies

We only use essential cookies that help us provide you with the best of services.

The data we collect includes internet protocol (IP) addresses, browser type, web pages, operating system, date/time stamp, managing your consents, and request for company data.

Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies. You can configure your browser to refuse to accept cookies in principle. In this case, however, the functionality of the website may be compromised, and you may not be able to access our Website in the most efficient manner.

Third-party cookies. We are not responsible for any third-party links/cookies in our Website, these services might set up their own cookies to identify you. In such an event kindly read through the Cookies policy of the respective third party to understand how your Personal Data is managed.

5 How we protect information

We implement reasonable security measures designed to protect your information from unauthorized access. We further protect your information from potential security breaches by implementing certain technological security measures including Firewalls and Secure Transmission channel. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. Decision to share any of your personal data to us is your choice. However, please note that if you do not provide certain information, we may not be able to provide the expected services and you may not be able to use our Site. By using our Site, you acknowledge that you understand and agree to assume these risks.

6 Your right regarding the use of personal information

As a data subject, whose personal information we hold, you have certain rights.

If you wish to exercise any of these rights in such scenario, please email or use the information supplied in the Contact us section below. To process your request, we will ask you to provide details of identification for verification purposes. Your rights are as follows:

  • The right to be informed – – Data subjects have the right to be provided with information about how and why their data is being processed. This information is typically provided through a privacy notice which must be: concise, intelligible, easily accessible, written in plain language, and freely available. Flytxt has a privacy notice published in the website.
  • The right of access – – Data subjects have the right of access to their personal data and other supplementary information on request. This should be provided free of charge within 30 days although there are some exceptions to this. If you refuse to respond or need to extend the time it takes to respond you must inform the data subject and explain why.
  • The right to rectification – Data subjects have the right to have their personal data corrected if it is inaccurate or incomplete. This should be done within one month of the request being made.
  • The right to erasure or forgotten –Something similar to DND. Data subjects have the right to have their personal data deleted and prevented from being further processed on request.
  • The right to restrict processing- Data subjects have the right to request that their personal data is no longer processed. The data can continue to be stored but not processed further.
  • The right to data portability –– Data subjects have the right to obtain their personal data for reuse with another service provider. This means the data controller must be able to provide them their data in a structured, commonly used and machine readable format and it must be provided free of charge within one month of the request.
  • The right to object –Data subjects have the right to object to their personal data being processed for the purposes of direct marketing, scientific or historical research, or legitimate interests.
  • Rights in relation to automated decision making and profiling – Data subjects have the right not to be subject to a decision based solely on automated decision making (i.e. decisions based only on automated means), including profiling (i.e. automated processing of personal data to evaluate certain things about an individual).

7 Change to our privacy policy

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

To know more about the Data Protection Regulations and Governance Click here

8 Contact us

If you have any questions regarding this Privacy Policy, please contact the Data Protection Officer by sending an email to


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