Are you looking to improve outcomes of your retention programs across your customer base?

Improve the effectiveness of retention programs by utilizing the power of a well-trained & proven AI that can accurately predict churn, do a deep dive causal analysis and recommend next best actions to prevent churn and win-back customers

Predict with precision as to who will churn and why too

Leverage AI to accurately predict churn propensity against each customer and discover the most probable causes for churn using the built in causal analysis models. The churn score can also be used to take preemptive measures to retain customers with higher churn risk.

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Request for Demo

Quickly Identify and retain customers with higher lifetime value potential

Leverage AI to get an accurate winback propensity score against each customer based on probability of customers accepting the retention offers. Accurately determine the customers to be retained based on the expected lifetime value. Determine right discounts and offers to retain the customers.

Download datasheet

Download datasheet

Assure optimal results with self-optimized retention programs

Get AI-recommended offers and campaign designs that best fits the retention objective of enterprises for the given context. Execute these recommendations across marketing and care workflows to improve on retention and win-back rates.


Track and re-engage inactive customers and stimulate usage through contextual offers

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    drop in churn among the targeted base

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    increase in monthly usage

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Key Capabilities

Churn and Winback Prediction

Well-trained & proven AI to accurately predict churn and winback propensity of each customer.

Churn Profiling and Causal Analysis

Detailed analysis of usage behavior of churned customers along with automated tagging of probable reasons for churn.

Next Best Retention Offer

AI-recommended next best offers that best fits the retention objectives of both the enterprise and the customer for the given context.

Retention Program Optimization

AI that automatically rates performance of retention and win-back campaigns & offers beyond human-scale and suggests new campaign and offer constructs.

Precise Segmentation

AI-based segmentation to identify micro-segments based on customers’ churn score combined with their usage, purchase and transaction behavior for precise targeting.

Retention Dashboards

Real-time dashboards to give an aggregated view of the performance of retention programs and offers across touchpoints.


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