3 Predictions That Explain Why Customer Lifetime Value Management Is Important

The new normal has increased our dependence on technology across all spheres of life, especially for subscription and usage-based businesses. Thus, as we step into a new year, let us look at three interesting predictions from Gartner on what technology will do in these industries in the next 2-3 years and even beyond. By 2024,...

451 research: Customer Experience & Commerce Market Monitor: Customer Success

The report covers vendors offering Customer Success solutions for B2C enterprises, to increase renewals, reduce churn and encourage upselling and cross-selling. Flytxt is profiled as one of the top vendors offering customer success solutions for subscription and usage-based businesses. S&P Global clients can access the report here.

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