Support Services
Our customer support team comprises technically qualified, educated, English speaking employees, committed to provide seamless operational and business support services. The dedicated Product Support Team strives to improve customer experience through personalised service delivery, ownership of customer issues and quality of technical problem resolution. The Support Team is guided by well-defined procedures and reliable SLAs that make services more accountable.
System Support
The highlight of our Customer Support is the unrivaled 24x7 technical help desk support. Our state of art infrastructure provides seamless connectivity, superior bandwidth availability and multiple redundancies for business continuity and disaster management. Our team provides round the clock monitoring, network maintenance, performance management and troubleshooting to ensure highest productivity via Neon.
TopBusiness Support
Dedicated Business Support team at Flytxt provides day to day functional support to help clients achieve maximum results. A dedicated team of technical professionals with a good understanding of business eco-system provides 9x5 quick help in resolving functionality issues. Easy customer interaction and quick response is ensured via email ticketing system.
TopDocumentation
Product documentation support is accessible via web. Easy to navigate guide is constantly updated to keep you informed about latest features that will enhance your usability. The features are well-explained through detailed screenshots and use cases.
Top