Professional Services
We partner with you right from identifying your challenges through defining, designing and delivering mobile marketing solutions that would help you unlock and maximise mobile media potential for maximising ROI and customer satisfaction.
Consultancy
True value from technology requires an in-depth understanding of business strategy. With over a decade's experience in mobile marketing spanning diverse sectors, our solutions are designed around our profound understanding about the technical challenges faced by a mobile marketer. We aim to
- Provide best of breed marketing technology
- Share best practices in mobile marketing
- Empower and train marketing team
- Provide visibility and accountability on marketing results
- Enable marketing process transformation
Our product experts guide you at every stage of implementing Neon and launching mobile marketing campaigns by providing a specific, practical, optimised technology framework that will help you achieve your objectives in an optimum way. We concentrate on improving client competitiveness by aligning our solutions and services with clients' goals, and undertake projects with total ownership. We focus on delivering top class performance and profitability.
TopInstallation
Flytxt Neon is available as a ready to deploy package, which can be installed in any environment. With our standard installation procedures, customers can deploy Neon in quick time enjoying benefits like shorter ROI cycle, faster time-to-production, and higher service levels. Flytxt Neon is supplied as a fully managed solution. This means that Flytxt takes care of:
- Business requirements analysis
- Hardware sizing and system architecture
- Onsite installation support
- Remote installation
- 24/7 monitoring and system support for live operation
- Business hours product support to business users
Flytxt requires the customers to:
- Source Hardware and support as per agreed bill of materials
- Provide Oracle database licenses and support
- Provide secure VPN connection for Flytxt 24/7 operational team
- Provide on-site facilities for installation team
Integration
We understand that to be truly effective, Neon has to fit into your existing IT architecture and integrate with CRM and other transaction systems seamlessly.
Neon is built on the latest standards in Web services integration (SOAP, REST, XML and JavaScript) and includes a comprehensive set of APIs and Import/ Export capabilities to ease integration effort. We provide platform integration, testing and service delivery support. We work with your in-house IT team as well as with your external technology partners such as IVR technology suppliers and data warehousing companies to ensure Neon is integrated and optimised for use. We take care of Neon's integration with:
- Portals and online stores
- WAP sites
- Data sources
- CRM and Transaction systems
- Messaging gateways and so on
Training
We believe in empowering marketers to design and execute campaigns on their own. Extensive training is provided to business users to ensure that Neon is used in an optimum way for rolling out effective and creative marketing campaigns on the fly.
We provide product training on usage, troubleshooting and maintenance to our partners that will ensure seamless operation, flexibility and ease while using Neon. We offer comprehensive training programmes for different segments of our product users that cover every functional and technical feature in desired depth as per the user requirements. Training programs are scheduled to meet the convenience of clients in terms of time and place.
Training programs include:
- Instructor-led classroom sessions and
- Instructor-assisted hands-on sessions
